Many German shops only ship domestically. With German Mailbox you get a real Berlin delivery address: we receive your packages, notify you instantly, and forward them to any address worldwide — or hold them for pickup.
Shipping a lot?
If you send parcels regularly or in large numbers, we'll give you a better price. Message our sales team on WhatsApp.
Order from any German store and ship to your German Mailbox address. DHL, Hermes, DPD, UPS, and GLS all deliver normally — no missed couriers, no pickup slips.
The moment a parcel arrives you get notified by email, WhatsApp, or Telegram. From the dashboard you choose: store it safely, pick it up in Berlin, or forward it.
We ship your parcel to any address — within Germany, the EU, or worldwide. You pay actual shipping costs plus a small handling fee. Consolidation of multiple parcels on request.
Your address handles letters too: every letter is scanned within 24 hours and readable online, with AI summaries and translation. One address for all your German mail and packages.
As soon as your account is activated, you are welcome to start sending packages. Simply use your personal German Mailbox address — we will receive and safely store your parcels until you request forwarding.
Yes. You can accumulate parcels over several months and then have them consolidated into one international shipment.
There is no fixed maximum number, provided the parcels remain manageable and fit within our available storage capacity. Please contact us in advance for unusually large quantities.
There is no standard fixed limit. Unusually large, heavy, or bulky quantities must be agreed with us in advance.
Parcels can generally be stored until you request collection or forwarding. There is no short storage deadline. Additional fees may apply for exceptionally large items or storage lasting more than one month; we will confirm any such cost in advance.
Yes, we apply a reasonable-use policy. Customers receiving unusually large numbers of parcels should contact us so we can agree on suitable storage and handling arrangements.
All major ones: DHL, Deutsche Post, Hermes, DPD, UPS, GLS, and couriers.
Storage is usually free. Additional fees may apply for exceptionally large items or storage lasting more than one month; we will confirm any such cost with you in advance.
Yes. We generally provide photos of incoming packages free of charge upon request.
Yes. We can consolidate multiple parcels into one box and fill empty space with suitable protective material.
No, normal package reception does not carry an additional per-package fee. Charges apply when you request forwarding, consolidation, or special handling.
€15 per parcel plus the actual shipping cost. If you have many parcels or use the service regularly, we'll give you a better price — just message our sales team on WhatsApp.
As a guideline, consolidating 10–20 packages costs a flat €25. This covers opening, checking, and repacking the parcels; you then pay only the actual shipping cost for the single combined shipment.
Yes. You can purchase a prepaid shipping label and provide it to us. Alternatively, we can arrange the shipment and select the most cost-effective carrier for you.
Yes. We can forward shipments worldwide. Shipping costs depend on the parcel's size, weight, destination, and carrier.
Yes, we forward to any address worldwide. Customs forms are prepared based on your item details.
Ready to go digital with your mail?
Get my German parcel addressNeed instructions? Contact support on WhatsApp. WhatsApp: +49 159 0104 5767